The Space
It is important that we feel safe and secure. For some, that includes knowing what to expect with where we are going.
The First Appointment
Your first appointment will be a time to get familiar with the office, to get settled and as comfortable as possible.
We will review paperwork as needed and highlight important items.
In the first session, I really want to get to know you. I ask a variety of background information to get to know you, your experiences, your story, and what brings you to therapy. You are able to share as much or as little as you feel comfortable.
You are welcome to ask any questions you need to and we can decide together if we feel we are able to connect and do work well together. It is important to me that you receive the support you need, whether that is with me or a referral if needed.
Sessions are approximately 53 minutes.
If you have additional questions, you can ask prior to scheduling or during session time.
Directions to
Soothing Connections Counseling
Enter at the “Wind Hill Office Center” sign.
Drive straight until you see Building “300” on the outside door.
You will know you are in the right place when you see “Soothing Connections Counseling” on the left side of the door window.
Have a seat in the waiting area.
I will be out to get you when I am ready for your appointment.
Before we begin therapy, you will need to fill out all intake paperwork forms via Online Client Portal.
What to Expect at Soothing Connections Counseling
Beginning therapy is a brave and meaningful step. Whether you're feeling overwhelmed by anxiety, struggling in your relationships, or simply seeking a deeper connection with yourself or others, our goal is to create a space where you feel safe, seen, and supported—right here in St. Charles, IL.
A Warm and Welcoming Environment
At Soothing Connections Counseling, we’ve intentionally designed our therapy office to feel more like a cozy, calming space than a clinical setting. Located conveniently in St. Charles and easily accessible from Geneva and surrounding Fox Valley communities, our office offers a private, peaceful environment that invites relaxation and reflection.
From the moment you arrive, our goal is to make you feel comfortable. Our waiting area offers a calm space to slow down and reflect before the session with a variety of comfortable seating options.
Your First Session: What It’s Like
The first therapy session is all about getting to know you. This is a space where you can show up just as you are—no need to prepare anything or have all the answers. We’ll explore what brings you in, what you hope to get out of therapy, and how we can work together to meet your goals.
We’ll talk through your history, your current concerns, and what’s been working (or not working) in your life and relationships. There’s no pressure—we move at a pace that feels right for you. This initial session is also a chance for you to ask questions about the therapy process, our approach, and anything else on your mind.
Emotionally Focused Therapy: How We Work
Our practice specializes in Emotionally Focused Therapy (EFT)—a compassionate, research-backed approach that helps individuals, couples, and families restore emotional connection and heal from distress. Whether you’re seeking help for anxiety, relationship challenges, or deeper attachment wounds, EFT provides a powerful roadmap for creating lasting change.
Sessions are collaborative, supportive, and focused on building trust and safety. We help you identify patterns, process emotions, and develop stronger, more secure connections—with others and with yourself.
Frequency and Duration of Sessions
Most clients begin with weekly sessions, though this can vary based on your needs, goals, and schedule. We’ll check in regularly about how things are going and adjust the frequency as needed.
Therapy is not one-size-fits-all—some people find clarity and relief in just a few months, while others choose to work together over a longer period. We’ll honor your pace, your process, and your preferences while providing you with expert guidance.
In-Person
We currently offer in-person therapy at our St. Charles office. Many clients feel the additional benefit of the grounded experience of being in the therapy room.
*Select virtual sessions for clients throughout Illinois may be available. If you are requesting virtual sessions, please discuss with Sara Schramer, MA LCPC prior to scheduling.
Our Location
Soothing Connections Counseling is located in the heart of St. Charles, IL, just minutes from downtown and a short drive from Geneva, Batavia, and other surrounding Fox Valley communities. Our office is easily accessible with plenty of parking available.
Whether you're walking through the door for the first time or returning for ongoing support, we’re here to make your experience comfortable and welcoming.
Ready to Take the Next Step?
We know that reaching out for therapy takes courage. If you’re ready to begin—or just want to explore if this is the right fit—we’re here to answer your questions.
You can request the Welcome email to learn more.
Together, we’ll create a path toward healing, clarity, and connection.